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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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leoschevy1

October 16, 2024

5  out of  5
rating by leoschevy1
"Just have to say Larissa was amazing to work with and I had a great experience!! Just an awesome person all around!!"
We responded:
"Hi Leo! Thank you for the positive feedback! I'll be sure to pass this on to the team. We appreciate your support. Warm regards, Shoua Lee - State Farm Agent"
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Laramie Burks

October 15, 2024

5  out of  5
rating by Laramie Burks
"Larissa is absolutely amazing and so tentative. We always know she will take care of us!"
We responded:
"We are glad that we have consistently met your insurance needs and provided great care. Your satisfaction is our priority. Thank you for your feedback and continued support! - Shoua Lee, State Farm Agent"
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Starrie Le

October 15, 2024

5  out of  5
rating by Starrie Le
"I just had to leave a positive note about my experience with Larissa. Service was top notch. I had ALOT of questions and she was able to gracefully answer them all and help me explore options. 10/10 would recommend!"
We responded:
"Thank you for taking the time to leave such a wonderful review! It's great to know that our friendly and knowledgeable service made you feel heard, valued, and cared for. I will make sure to pass on your kind words to the whole team, as they are the ones who keep things running smoothly. We truly appreciate your recommendation and look forward to serving you again in the future! - Shoua Lee, State Farm Agent"
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Ashley Dixon

October 15, 2024

5  out of  5
rating by Ashley Dixon
"I had the pleasure of working with Larissa. She was so patient and helpful, as I was worried I may not qualify for what I was looking for, and in the end was able to help me get what I needed! Thanks so much!"
We responded:
"Thank you for your kind words, Ashley! We greatly appreciate your recommendation. We pride ourselves on being responsive and helping our clients understand their coverage options. Please don't hesitate to reach out if you have any further questions or need assistance. - Shoua Lee, State Farm Agent"
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Tom Johnston

October 15, 2024

5  out of  5
rating by Tom Johnston
"Good communication and helpful in answering questions and providing the right information and understanding coverage"
We responded:
"Thank you for your positive review, Tom! We're glad to hear that you've had consistently positive experiences with State Farm, and our office in particular. Our top-notch customer service and comprehensive coverage options are designed to give you peace of mind. We appreciate your recommendation and look forward to continuing to provide you with excellent service. - Shoua Lee, State Farm Agent"
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allisoneria

October 15, 2024

5  out of  5
rating by allisoneria
"Always great service!"
We responded:
"Our goal is to make insurance hassle-free and provide exceptional service. We appreciate your recommendation to consider our office for all your insurance needs. Thank you for choosing us! - Shoua Lee, State Farm Agent"
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Ben Haugen

October 15, 2024

5  out of  5
rating by Ben Haugen
"Great customer service and knowledgeable staff. Highly recommend!"
We responded:
"Hi Ben! Thank you for your loyalty and positive feedback! We're glad to hear that you've had a great experience with our office. I am pleased to know my team is always quick to respond to your calls, texts, and emails. We appreciate your continued support! - Shoua Lee, State Farm Insurance Agent"
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Leslie Lyon

October 14, 2024

5  out of  5
rating by Leslie Lyon
"Larissa is a delight to speak to!"
We responded:
"Hi Leslie! Thank you so much for the positive review! - Shoua Lee, State Farm Agent"
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Dana Krause

October 14, 2024

5  out of  5
rating by Dana Krause
"Shoua is a great agent. Use her for your insurance needs..."
We responded:
"Hi Dana! Thank you so much for the positive review. We appreciate your continued support! - Shoua Lee, State Farm Agent"
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Rustin Barth

October 14, 2024

5  out of  5
rating by Rustin Barth
"Great customer skills and follow through and provides a well understanding of insurance needs based on your personal situation. Thanks Shoua Lee!"
We responded:
"Thank you so much for your kind words, Rustin! We are thrilled to hear that you have had a positive experience with our team. Thank you for recommending our insurance office to others, as we truly value your continued support. We look forward to serving you for many more years to come! - Shoua Lee, State Farm Agent"
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Stephen Ellis

October 14, 2024

5  out of  5
rating by Stephen Ellis
"Awesome customer service!!!"
We responded:
"Thank you so much for your review, Stephen! We are thrilled to hear that you have had a positive experience with our team. Thank you for recommending our insurance office to others, as we truly value your continued support. We look forward to serving you for many more years to come! - Shoua Lee, State Farm Agent"
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Jose Cesa

October 14, 2024

5  out of  5
rating by Jose Cesa
"Larissa was very helpful. With the cost of insurance continuing to increase, I appreciate the knowledge, time and effort she gave me in explaining all the different options I would have. Thank you for your help!"
We responded:
"Thank you for your positive review, Jose! I am pleased that you were provided exceptional service, and that Larissa was proactive with reviewing your policies with you prior to your renewal. We strive to exceed expectations and go that extra mile to help all of our customers. Thank you for choosing us and trusting us with your insurance needs! - Shoua Lee, State Farm Agent"
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Mr. Allan

October 14, 2024

5  out of  5
rating by Mr. Allan
"Got questions? Larissa has got your answers! She was very helpful and informative. She serviced all my needs in a timely manner."
We responded:
"Thank you for your fantastic review, Mr. Allen! I'll be sure to pass this on to Larissa. - Shoua Lee, State Farm Agent"
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Tony Nguyen

October 14, 2024

5  out of  5
rating by Tony Nguyen
"Larissa at State Farm, working with agent Shoua Lee, was incredibly helpful in answering all my questions about various coverage options. Her customer service was outstanding, and she responded promptly and thoroughly. Highly recommend!"
We responded:
"Hi Tony! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a wonderful experience with our team. We always strive to provide excellent service and quick responses to your questions. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
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Stephany Booth

October 14, 2024

5  out of  5
rating by Stephany Booth
"Excellent service, thank you!"
We responded:
"Hi Stephany! Thank you for taking the time to leave us a review. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
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Luis Silva

October 14, 2024

5  out of  5
rating by Luis Silva
"Top notch service and communication. Very helpful and willing to take the time to answer questions and review policy details. Thank you!"
We responded:
"Hi Luis! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a wonderful experience with our team. We always strive to provide excellent service and quick responses to your questions. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
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Manuel Guevara

October 14, 2024

5  out of  5
rating by Manuel Guevara
"Very helpful and looks out for your best interest. Highly recommended"
We responded:
"Hi Manuel! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a wonderful experience with our team. We always strive to make sure our customers understand their insurance policies so that there's a plan in place and coverage when you need it. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
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Peter “petey” Osborn

October 14, 2024

5  out of  5
rating by Peter “petey” Osborn
"Amazing 👏"
We responded:
"Hi Petey! Thank you for taking the time to leave us a review. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
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Matt Glide

October 14, 2024

5  out of  5
rating by Matt Glide
"Thank you for the great information on helping me protect our young family better. Larissa was very knowledgeable and great at breaking down the coverages we should be have."
We responded:
"Hi Matt! Thank you for taking the time to leave us a review. We're thrilled to hear that you've had a great experience with our team. I'll be sure to pass this on to the team. We appreciate your support and look forward to assisting you in the future. - Shoua Lee, State Farm Insurance Agent"
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_andrewmedia_

October 14, 2024

5  out of  5
rating by _andrewmedia_
"Larissa is an amazing State Farm Customer Service Rep who goes above and beyond to assist customers with their insurance needs. She possesses exceptional communication skills, always listening attentively to customers' concerns and providing clear and concise explanations of complex insurance policies. Her ability to quickly comprehend customers' needs and offer effective solutions sets her apart as a valuable asset to the State Farm team. Larissa's friendly demeanor and willingness to go the extra mile in resolving issues make her a trusted and reliable source of support for customers. Not only does Larissa excel in her role as a Customer Service Rep, but she also demonstrates a high level of professionalism and integrity in all her interactions. She consistently upholds State Farm's reputation for excellent customer service by treating each customer with respect and empathy. Larissa's dedication to ensuring customer satisfaction and her strong attention to detail make her a standout representative for the company. Her exceptional problem-solving skills and ability to navigate complex insurance claims with ease make her a valuable resource for customers seeking assistance. Larissa's commitment to providing top-notch service sets a high standard for her peers and reinforces State Farm's reputation as a trusted insurance provider."
We responded:
"Hi Andrew! Thank you for taking the time to share your positive experience with my office! We truly appreciate your kind words and are thrilled to hear that our team has been friendly, helpful, and responsive to your needs. Larissa is indeed dedicated to providing excellent service and ensuring you have the best coverage at a fair price. We are grateful for your recommendation. If there is anything else we can assist you with, please do not hesitate to reach out. - Shoua Lee, State Farm Agent"
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Jose Macaspac

September 27, 2024

5  out of  5
rating by Jose Macaspac
"Shoua diligently explained the details of the coverages."
We responded:
"Thank you so much for providing our insurance agency a 5-star Google review, Jose. I enjoyed speaking with you over the phone to review your auto insurance coverages. Please don't hesitate to give us a call should you have any questions or need anything. Always happy to help! Warm regards, Shoua Lee - State Farm Agent"
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Dianne Olney

September 3, 2024

5  out of  5
rating by Dianne Olney
"I'm very pleased with the professional service I received. They return calls quickly, also I was able to change my due date. Thank you State Farm."
We responded:
"Thank you for the kind review, Dianne. We appreciate having customers like you and I'm glad my team is able to provide fast and efficient service to meet our customers' needs. Warm regards, Shoua Lee - State Farm Agent"
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Artyom Gevorkyan

August 24, 2024

5  out of  5
rating by Artyom Gevorkyan
"Shout and her agency have helped me through a lot with insurance for my family. California is hard to find good insurance but State Farm helped me take care of my family. I highly recommend them!"
We responded:
"Thank you for the thoughtful review, Artyom! We appreciate you! Warm regards, Shoua Lee - State Farm Insurance Agent"
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Makar Trofimov

August 23, 2024

5  out of  5
rating by Makar Trofimov
"Perfect and quick service, had an amazing experience with Telman, thank you!"
We responded:
"Thank you so much for your review, Makar! We're honored to have you as a customer and look forward to assisting you with any future needs! - Shoua Lee, State Farm Agent"
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Jemma Gevorkyan

August 22, 2024

5  out of  5
rating by Jemma Gevorkyan
"I recently had the pleasure of working with State Farm insurance agent with Shoua Lee who made the insurance process easy and smooth. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you so much for your incredibly positive review, Jemma! We're honored to have you as a customer and look forward to assisting you with any future needs! - Shoua Lee, State Farm Agent"