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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Misty Phillips

July 18, 2024

5  out of  5 rating by Misty Phillips
"The customer service was excellent! Received a great quote too! Highly recommend."
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Amber Dixon-Junkovic

July 18, 2024

5  out of  5 rating by Amber Dixon-Junkovic
"I've been so happy with this office. So quick and thorough. I didn't even know the insurance I needed was offered. Thanks to Larissa , I will be covered. I'm so grateful."
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Donna Regennitter

July 17, 2024

5  out of  5 rating by Donna Regennitter
"Shoua Lee took over Bob Hall's office in Folsom and I couldn't be happier. Bob had serviced my numerous policies for about 20 years and he had huge shoes to fill, but she does it well! I have called several times over the past few years. She and her team have provided exemplary service. With prices rising everywhere, I was astounded to find out that the two vehicles I recently moved to my State Farm policy, from a usually lowest-prices competitor, actually saved me money! Thank you Shoua & Larissa. (And thanks to Crystal whom I believe assisted me last time.)"
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Yeranik Arakelyan

July 16, 2024

5  out of  5 rating by Yeranik Arakelyan
"I had an exceptional experience with Shoua Lee and her team at State Farm Insurance. Shoua's professionalism, knowledge, and genuine care made navigating insurance straightforward and stress-free. She thoroughly explained my options, and tailored recommendations to my needs. The team's responsiveness and dedication to excellent customer service are outstanding. Their personal touch and attention to detail truly set them apart from other insurances I’ve dealt with over the years. I highly recommend Shoua Lee and her team for reliable and compassionate insurance services. Thank you, Shoua, for your hard work and dedication!"
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Candice Heinz

July 5, 2024

5  out of  5 rating by Candice Heinz
"Shoua was just wonderful! It was so easy to sign up for insurance and she helped me to get the coverage I need quickly and for a great price! I didn’t have to navigate an automated system- the phone just rang and she answered. When she missed my call, she made sure to call me right back! This was a pleasant experience and I am a satisfied with my choice of State Farm. Thanks!"
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Steph Carroll

May 28, 2024

5  out of  5 rating by Steph Carroll
"Called just before closing and Shoua took the time to walk me through a new policy for our vehicles. She let me ask an abundance of questions and was extremely patient with me. We are very excited to be switching over to State Farm and keep our insurance local within Folsom!!"
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Cameron Kern

May 21, 2024

5  out of  5 rating by Cameron Kern
"Great agent and representative for state farm. Met all my needs and helped me through every step of the way. 5 stars"
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sweeps stakes

May 20, 2024

5  out of  5 rating by sweeps stakes
"Great customer service. Great help."
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Telman Gevorkyan

May 16, 2024

5  out of  5 rating by Telman Gevorkyan
"Shoua Lee's Insurance Agency exemplifies excellence in every aspect. From their impeccable customer service to their comprehensive coverage options, they consistently go above and beyond to meet their clients' needs. Shoua Lee and her team are not just insurance agents; they are trusted advisors who prioritize client satisfaction above all else. Their attention to detail, prompt responses, and dedication to finding the best solutions make them stand out in the industry. I highly recommend Shoua Lee's Insurance Agency to anyone seeking reliable and trustworthy insurance services."
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Skilark Skilarky

May 15, 2024

5  out of  5 rating by Skilark Skilarky
"Shoua Lee and her staff have always been very helpful, knowledgeable and kind. I have so much appreciated them. It has been a pleasure."
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Deborah Giandomenico

May 14, 2024

5  out of  5 rating by Deborah Giandomenico
"My agent of 30 years recently retired and we were assigned to Shoua’s office. We were not excited about the change as we have developed a trust with our previous agent and couldn’t imagine having someone who could fill her shoes. Right after the reassignment we got a new car and had to add a policy to our homeowners insurance. EVERY time we needed help, Shoua was quick to respond, efficient, professional, and we realized we were very happy to have Shoua on our side. I highly recommend her to anyone."
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Spusk Spuskovich

May 13, 2024

5  out of  5 rating by Spusk Spuskovich
"Quick and fast replies to every inquiry we have had. I’m a new State Farm customer to Shoua. Her team is excellent."
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Robert Skamnes

December 8, 2023

5  out of  5 rating by Robert Skamnes
"They have been taking care of all details."
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Adam Saeteun (Adam)

May 29, 2023

5  out of  5 rating by Adam Saeteun (Adam)
"Shoua Lee was super nice and quick to respond to any questions!"
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Cody Evans

May 24, 2023

5  out of  5 rating by Cody Evans
"Shoua and her team are the best state farm team I have ever worked with. I've been with multiple agents and by far it's the easiest and friendly people to work with."
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arthur chu

May 7, 2023

5  out of  5 rating by arthur chu
"Super professional and goes above and beyond to help her customers!"
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Laura Sanders

May 2, 2023

5  out of  5 rating by Laura Sanders
"So far so good! Great customer service."
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Kelly H

May 2, 2023

5  out of  5 rating by Kelly H
"super friendly!!"
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Ashley Tran

April 23, 2023

5  out of  5 rating by Ashley Tran
"Shoua is an incredible agent who puts your needs first and takes the time to thoroughly explain the importance of insurance!"
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Mikayla MacPhail

April 7, 2023

5  out of  5 rating by Mikayla MacPhail
"Super nice and welcoming!!"
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Hailey Bachmann

April 7, 2023

5  out of  5 rating by Hailey Bachmann
"Initially, i went in thinking it would take a few hours but i was in and out super fast!!"
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Nha-Han Nguyen

April 6, 2023

5  out of  5 rating by Nha-Han Nguyen
"Fast and efficient service! Super welcoming and I highly recommend to anyone in need of insurance!!"
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Cynthia Porter

March 8, 2023

5  out of  5 rating by Cynthia Porter
"Shoua Lee was a tremendous help to us after Jan. ‘23 storm damage & helped us navigate through the claim during our trying time. She is professional, knowledgeable & prompt with her communications. We’ve been with State Farm 50 years & Are grateful we don’t have to call an 800 number, we can pick up the phone and speak directly with our agent or go into her ‘brick & mortar’ office. Shoua is the best! Thank you!"
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Raymond song

January 29, 2023

5  out of  5 rating by Raymond song
"Shoua Lee is a great state farm insurance agent. She is always quick to respond to questions or concerns. I would recommend her to anyone looking for insurance"
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signphodesign spd

November 28, 2022

5  out of  5 rating by signphodesign spd
"We have a Sign shop in Folsom, CA. We chose Shoua Lee, State Farm Insurance agent. She Guided us through the whole process; She is Very Professional, Knowledgeable, and responsive; we are fortunate to find her; we highly recommend using this agency. Thank you!"